Construction operations, connected from source record to controlled proof.
Here to help.
Help with the Stelix website, web workspace and mobile app.
Contact support
Email support@quietfrontier.studio. You can also copy this address into your email app.
Include your account email and organisation if applicable, browser or phone model, the page or app version, what you were trying to do and the message shown. A screenshot can help, but remove confidential project details first. Never send your password.
Website questions
You can browse the public website without a work account. Contact support for questions about Stelix or to report a broken page. Include the page address, but remove any private access token or invitation link before sharing it.
Sign-in and project access
Use your existing Stelix work account. If you cannot sign in, use the password reset option on the sign-in screen. If a project is missing or an action is read-only, ask your organisation's administrator to check your project assignment and permissions.
Daily logs, rain days and media
Choose the correct project before recording today's progress or a rain day. Photos and videos are saved separately from written diary notes, so check both save and upload confirmations.
If an upload is interrupted, reconnect and use Retry. Keep the app installed and its data intact while media is pending. If camera, photo library or microphone access is denied, enable the relevant permission in your phone settings and try again.
Site QR sign-in
Scan the QR code provided at your site. The site sign-in form opens in your browser; complete that form to record attendance. Scanning the code alone does not sign you in. If the code is damaged or opens the wrong site, contact your site supervisor.
Privacy and account requests
Read the Privacy Policy and Terms of Use, or request account deletion. For a correction to a shared site record, contact your project administrator.